Privacy Policy

1. Introduction

u8888 ("we", "us", "our", "Platform") is committed to protecting the privacy and personal data of every player who uses u8888.lol. This Privacy Policy describes the categories of personal information we collect from registered players and visitors, the purposes for which that information is used, the conditions under which it may be shared with third parties, and the rights available to individuals in relation to their personal data. This Policy applies to all interactions with u8888, including account registration, deposits, gameplay, withdrawals, customer support communications, and marketing activities.

This Privacy Policy is written in English and governs the collection and use of personal data across all language versions of the u8888 platform. By registering an account with u8888 or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you must discontinue use of the platform.

2. Information We Collect

u8888 collects personal information through several channels. Below are the main categories of data we may hold about you.

• 1.1Registration data: When you create a u8888 account, we collect your full name, date of birth, mobile phone number, email address, residential address (including city, e.g. Dhaka, Chittagong, Sylhet, Khulna), and account login credentials (username and hashed password). This information is required to create and maintain your account and to verify that you meet our minimum age requirement of 21 years.
• 1.2Identity verification documents: When required by our KYC process, we may collect copies of government-issued photo identification (National ID card, passport, or driving licence), proof of residential address, and documentation evidencing the source of funds deposited into your account. These documents are stored securely and reviewed only by authorised personnel.
• 1.3Transaction data: We record all financial transactions on your account, including deposit amounts, withdrawal requests, payment method references (e.g. bKash mobile number, Nagad account reference, Rocket transaction ID), timestamps, and transaction outcomes. This data is retained for financial auditing, fraud detection, and regulatory compliance purposes.
• 1.4Gameplay and betting data: We collect records of all games played, bets placed, game results, session durations, and wagering history on your account. This data is used to provide you with the gaming service, to detect abnormal betting patterns, and to fulfil responsible gaming obligations.
• 1.5Technical and device data: We automatically collect certain technical data when you access u8888, including your IP address, device type, operating system, browser type and version, screen resolution, language preference, referring URL, and pages visited within the platform. This data is used for security monitoring, fraud prevention, and platform optimisation.

4. Legal Basis for Processing

u8888 processes personal data on the following legal grounds.

• 3.1Contractual necessity: Much of the personal data we process is necessary to perform our contract with you — that is, to deliver the gaming service you have signed up for. Without this processing, we would be unable to maintain your account, process your transactions, or provide customer support.
• 3.2Legal obligation: Certain processing activities — in particular KYC identity verification, anti-money laundering checks, transaction record-keeping, and responsible gaming monitoring — are required by applicable law and regulatory guidance. u8888 must carry out this processing regardless of player consent in order to comply with its legal obligations.
• 3.3Legitimate interests: We process certain categories of technical and behavioural data — such as IP address logging, device fingerprinting for fraud prevention, and platform usage analytics — on the basis of our legitimate interest in maintaining the security and integrity of the platform and in improving the quality of our service to players.
• 3.4Consent: Where we process your personal data for marketing purposes — including sending promotional emails, SMS notifications about bonuses, or personalised offers — we do so on the basis of your explicit consent. You may withdraw this consent at any time by contacting [email protected] or by using the unsubscribe mechanism in any marketing communication.

6. Payment Data and Financial Information

u8888 treats financial data with the highest level of care. The following principles govern how we handle payment-related information.

• 5.1u8888 does not store full payment card numbers or full bank account credentials on its servers. When a payment is processed via bKash, Nagad, Rocket, or Upay, only the transaction reference, amount, timestamp, and a partial identifier (such as the last four digits of a mobile wallet number) are retained by u8888 for record-keeping purposes.
• 5.2All payment transactions on u8888 are conducted in Bangladeshi Taka (BDT). Transaction records are retained for a minimum of five years in accordance with standard financial record-keeping requirements. These records may be reviewed by our compliance team and, where legally required, disclosed to regulatory authorities.
• 5.3u8888 will only process withdrawal payments to payment accounts that have been verified as belonging to the registered account holder. We will not transfer funds to third-party accounts. This policy exists to protect players from fraud and to comply with anti-money laundering requirements.

8. Data Retention

u8888 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

• 7.1Active account data: Personal data associated with an active u8888 account is retained for the full duration of the account's activity. We periodically review account data to ensure it remains accurate and up to date. You may update your account information at any time by contacting [email protected].
• 7.2Closed account data: Following account closure, u8888 retains transaction records, identity verification documents, and account history for a minimum of five years. This retention period reflects standard financial and anti-money laundering record-keeping requirements. After this period, data is securely deleted or anonymised.
• 7.3Marketing data: Where you have consented to receive marketing communications, we retain your contact preferences until you withdraw that consent. Upon withdrawal of consent, your details will be removed from all active marketing lists within 30 days.

10. Your Rights

As a data subject, you have the following rights in relation to the personal data u8888 holds about you.

• 9.1Right of access: You may request a copy of the personal data u8888 holds about you. We will respond to verified access requests within 30 days of receipt. Requests should be submitted to [email protected] with your registered username and a brief description of the data you are seeking.
• 9.2Right to rectification: If you believe that any personal data u8888 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor account details such as contact information can often be updated directly via the account dashboard; for more substantive corrections, contact our support team.
• 9.3Right to erasure: In certain circumstances you may request that u8888 delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations (for example, financial records and KYC documentation). We will explain the basis for any refusal to erase data in our response to your request.
• 9.4Right to restrict processing: You may request that u8888 restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold about you. During the restriction period, we will continue to store your data but will not use it for any purpose other than storage.
• 9.5Right to withdraw consent: Where our processing of your personal data is based on your consent (primarily for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of the rights described above, please submit your request in writing to [email protected], including your registered username, the nature of the right you wish to exercise, and sufficient detail to allow us to identify and respond to your request. We will verify your identity before processing any rights request.

12. Children's Privacy

The u8888 platform is strictly intended for adults aged 21 years and above. u8888 does not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered or used by a person under the age of 21, we will immediately suspend the account, delete any personal data collected from that individual to the extent permitted by law, and void any transactions carried out on that account.

14. Contact and Data Enquiries

For all privacy-related enquiries, data access requests, requests to exercise your rights, or to raise a concern about how u8888 handles your personal data, please contact our support team in writing.

This Privacy Policy was last reviewed and updated in January 2026. u8888 recommends that all players review this Policy periodically to stay informed of how their personal data is being handled.